Welcome to Joyversal. These Terms of Service ("Terms") govern your access to and use of our website, www.joyversal.com, and the purchase of products through our online store (collectively, the "Services"). By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Services.

1. Use of Our Website
You agree to use our website for lawful purposes only. You may not use our site in any way that could damage, disable, overburden, or impair its functionality or interfere with any other party's use and enjoyment of it.

2. Product Information & Availability
We strive to display our products, including artificial plants, hanging baskets, wreaths, and baskets, as accurately as possible. However, slight variations in color, texture, or finish may occur due to the natural materials and artisanal nature of our items. All products are subject to availability. We reserve the right to limit quantities and discontinue any product at any time.

3. Orders & Acceptance
When you place an order, it constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, such as issues with product availability, errors in pricing or product information, or suspected fraudulent activity. Your order is considered accepted once we send you a shipping confirmation email.

4. Pricing & Payment
All prices are listed in the currency shown at checkout and are subject to change without notice. You agree to pay the full amount, including the product price, shipping costs, and any applicable taxes or duties, which are the customer's responsibility unless otherwise stated. Accepted payment methods are detailed on our "Payment Method" page.

5. Shipping & Delivery
Shipping timelines and costs are estimates and may vary. We are not liable for delays caused by shipping carriers, customs, or unforeseen circumstances. Risk of loss and title for items pass to you upon delivery to the carrier. Please refer to our "Track Your Order" page for more information.

6. Returns, Refunds & Exchanges
We hope you love your purchase. Our return and exchange policy is detailed separately on our "Returns & Refunds" page. Please review it carefully before making a purchase.

7. Intellectual Property
All content on this site, including text, images, logos, and product designs, is the property of Joyversal or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability
To the fullest extent permitted by law, Joyversal shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services or products purchased, including but not limited to loss of profits or data.

9. Privacy
Your privacy is important to us. Our collection and use of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

12. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: JoyversalHelp@outlook.com